I've been going to Jay's since I found them after I moved to WV (about 2.5 years ago). Each time I enter the building I have the same experience. A warm, friendly, genuine greeting by the employees/owner, fair pricing, excellent work, and while I am waiting for my vehicle, I am treated like family. I have not had this experience at other local shops. At Jay's it's not just about one thing, it's about the entire experience! Robin G Ranson, WV