I waited an hour and ten minutes for just an oil change that I made an appointment for. I was charged $137 for a synthetic oil change which I thought was way too much. $50 of that was just the labor. I will never return to this shop.
Sarah: We regret that you were not happy with your visit to our shop. However, we will continue to try to contact you to discuss these issues, as any input you give us as a customer will only improve our service. We have been providing service to this area for over 40 years but appreciate any suggestions on how we can better serve our customers in the future. We did check into the billing as you expressed a concern and the labor portion was $18.77. We only use the manufacturer's specified oils for any oil changes done at our shop. We look forward to discussing your concerns in detail. Thank you.
- Jay's Automotive